Shipping Policy
We are honored to be your choice of artificial greenery and look forward to helping your indoor space thrive with our gorgeous products.
Order Confirmation
After placing your order you will receive a confirmation email detailing the ordered items and your shipping information. Please double-check these (country, street number, company name, unit…), and contact us promptly in case of mistake. If you didn't receive the confirmation email within 24 hours, please check your spam folder before contacting us.
Shipping
Express delivery areas: North America, Europe, Oceania and Asia
Order Processing Time: We will take 1-3 business days to process and prepare your items for shipment.
Delivery Time: Once your order has been processed, it’s handed off to the shipping carrier for delivery. The delivery time will vary based on the shipping method you selected at checkout, such as standard shipping, express shipping.
Warehouse: We ship from multiple warehouses worldwide, including locations in the U.S., Europe, and China. Once you place your order, we’ll ship it from the most suitable warehouse based on your location and what you’ve ordered.
Shipping Transit Times
North America
| Country | Delivery Method | Shipping Time |
| United States | Domestic Shipping | 3-5 business days |
| Express Shipping | 5-9 business days | |
| Standard Shipping | 7-12 business days | |
| Canada | Express Shipping | 5-9 business days |
| Standard Shipping | 7-12 business days |
Europe
| Country | Delivery Method | Shipping Time |
| European Countries | Domestic Shipping | 3-7 business days |
| Standard Shipping | 5-10 business days |
Oceania
| Country | Delivery Method | Shipping Time |
| Australia | Express Shipping | 5-9 business days |
| Standard Shipping | 7-12 business days | |
| New Zealand | Express Shipping | 5-9 business days |
| Standard Shipping | 7-12 business days |
Asia
| Country | Delivery Method | Shipping Time |
| Asia Countries | Express Shipping | 5-10 business days |
| Standard Shipping | 7-15 business days |
Shipping Rates
| Merchandise Total | Domestic Shipping |
| Less than $59 | $5.00 |
| $59 or more | Free |
| Merchandise Total | Standard Shipping |
| Less than $59 | $8.00 |
| $59 or more | Free |
| Merchandise Total | Express Shipping |
| Less than $99 | $15.00 |
| $99 or more | Free |
Tracking
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. You can track your items on our tracking page after 24 hours.
If you have any trouble tracking your parcel, please email service@bloomfloret.com. We’d be happy to help you out!
Delivery
We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately email service@bloomfloret.com within 3 business days after receiving shipping.
If your order has been damaged during transit, please get in touch with us promptly, by sending us a picture.
If possible, please record any issue concerning the delivery (damaged/soaked package, torn/bended products...) to the carrier when you receive your order.
Change My Shipping Address
If your order is shipping to an incorrect address, please email service@bloomfloret.com as soon as you can.
